Here’s what people who’ve completed DrinkCoach sessions have told us.
Very easy and intuitive...
“Although before the first session I was inevitably very nervous, I found almost immediately that talking via Skype was very easy and intuitive. I found that I was able to fit these sessions into my busy life.”
It has helped so much...
“Really happy with the service. It has helped so much and [my DrinkCoach] has been just brilliant. The only downside to using Skype is that I can’t shake his hand in thanks!”
Someone who really understood...
“I found the service excellent. It was good to talk to someone who really understood alcohol and drinkers. I have had counselling in the past but I found these sessions much more useful and of practical help.”
I developed a bond of trust…
“I believe that even though the sessions were online, I felt that I developed a bond of trust with the alcohol worker.”
It was easy...
“The main appeal was that it was easy; I didn’t have to go anywhere. For me, it was the only option, when other options weren’t available.”
It feels like a safe space…
“It feels like a safe space – you can terminate the conversation at any moment. I felt I wasn’t intruding on anyone’s space or time.”
I strongly believe that had I not had access to the service, that I would have given up early on in the process and that I would not have progressed to where I am today.
Hannah, 29, works full time in marketing. The drinking culture at work meant her alcohol consumption gradually rose to the point where she was drinking most evenings with colleagues, as well as at weekends with friends.
One night she fell over while drunk and fractured her wrist. Accident and emergency staff found she had hypertension and told her that her alcohol use was high. Hannah had never thought of herself as having a problem with alcohol. She considered traditional alcohol treatment or visiting her GP, but was worried about taking time off work and people finding out.
Having searched online for help, she accessed the DrinkCoach Alcohol Test and completed the AUDIT alcohol screening test online; Hannah scored 19, suggesting she was a higher risk drinker (regularly drinking twice the advised limits and potentially causing harm).
She then began DrinkCoach online coaching sessions with an alcohol worker via Skype. Although nervous at first, Hannah soon felt comfortable talking about her alcohol use and appreciated the informal setting.
After six sessions, she completed treatment with her drinking falling to a lower-risk level (meaning that she was now drinking within the advised limits and at lower risk of any harm).